2017-02-14

PS4 Remote Play Server Connection Timeout on Windows

On Windows PC, when you get "The connection to the server timed out" error at the PlayStation Network(PSN) sign-in like the following:


This error is most likely IE related, to resolve it you can try these options to clear it

    • Clear IE data and reset it to default settings
    • On the PC, create another account and use it to try PS4 Remote Play
    • Delete the user profile that has the connection problem
Another common error is "Service Unavailable - Zero size object":


The cause of this error could be that PSN blocked the connection from your public IP for some reasons. When you see this error, you can try rebooting your broadband modem to get a different public IP address, or connecting to a different network provider(i.e. cellphone hotspot), then run PS4 Remote Play to try to sign in again. 

2017-02-08

Tool to Record Application Operation in Windows 10

Microsoft added a Game bar tool as part of the Game Mode in Windows 10. The Game bar has functions to do screen capture or recording, although the functions are implied for gaming on Windows 10, they do work with other applications and the recording function is especially useful because Microsoft did not have such feature in the previous versions of Windows; its competitor, Apple, has been supporting screen recording on OSX via the bundled QuickTime application for a very long time.

Now on Windows 10,  if you have the need to create Windows application demo video, you no longer need to find a 3rd party application for the job. Here is a walk-through video on the Record function in the Game bar to record application operations:


On the Game bar, you can click the gear icon to configure its Settings:


But in order to configure the recording quality, you need to launch the XBox app and  go to the Game DVR panel on its Settings and scroll down to the "Video encoding" options:


For more details on the Game bar's DVR settings, please review this official post



2017-02-06

Windows version of PS4 Remote Play cannot start, how to fix?

Sony now has the Windows version of PS4 Remote Play. But some might experience problem to launch it after its installation. The symptom is that after the update checking dialogue box disappeared


noting happens. Now if you launch the Windows Event Viewer, you could see two errors like the following in the Applications log



These two errors mean that PS4 Remote Play did not find the "Microsoft Visual C++ 2013 Redistributable" package which it needs and exit on application exception. You can go to "Settings > Control Panel > Programs > Programs and Features" to look for that package installation


The package is available here, you can download and install it if your system does not have it. Since PS4 Remote Play is a 32-bit application, you will need to install the x86 version of the package.

After above package installation, launch PS4 Remote Play again, you should now see this screen after the update checking dialogue box